Returns Policy
Effective Date August 2024
1. Introduction
Thank you for choosing QR Eternity. We strive to provide the best service possible. Please read our returns policy carefully to understand your rights and obligations regarding cancellations and refunds.
2. Subscription and Billing
Annual Subscription: QR Eternity operates on an annual subscription basis, billed via credit card.
No Refunds: Please note that all subscription fees are non-refundable. Once billed, the subscription fee for the year is non-refundable, even if you cancel your subscription before the end of the subscription term.
3. Cancellation Policy
Cancellation Anytime: You may cancel your subscription at any time through your account settings. Upon cancellation, your access to the Services will continue until the end of your current subscription period.
No Partial Refunds: No refunds, partial or full, will be provided for any unused portion of the subscription period following a cancellation.
4. Refunds
No Refunds Policy: As QR Eternity is a digital service, we do not offer refunds on subscription fees. We encourage you to review the features and terms of our service carefully before subscribing.
5. Exceptions
Exceptional Circumstances: In rare and exceptional circumstances, such as a billing error on our part, we may consider a refund. If you believe you have a valid reason for a refund request, please contact our support team within 30 days of the billing date to discuss your case.
6. Contact Us
If you have any questions or concerns about our returns policy, or if you believe you are entitled to a refund under exceptional circumstances, please contact us at:
QR Eternity
admin@qreternity.net
PO Box 2138 Taren Point NSW Australia
+ 61 1300 887 449
We are here to assist you and will respond to your inquiry as soon as possible.
7. Changes to This Returns Policy
We may update this returns policy from time to time. We will notify you of any changes by posting the new policy on our website and, where appropriate, through email notifications. Your continued use of our services after any changes constitutes your acceptance of the new returns policy.