Questions families often ask

From writing the eulogy to preserving memories for the years ahead, here are some of the questions families ask us most often.

Writing the eulogy with et.

What is et.?

et. is our Eulogy Assistant. It helps you find a place to begin by asking gentle questions about the person you are remembering.

It then helps turn your memories and thoughts into a suggested eulogy that you can change, rewrite and make your own.

Does et. write the eulogy for me?

et. helps you with the words, but the memories and stories come from you.

You remain in control throughout. Keep what feels right, change what doesn't, add your own stories and continue editing until the eulogy sounds like you.

Can more than one person prepare a eulogy?

Yes. You can create up to four different eulogies within the same account.

You might have one prepared by a partner, another by a child or grandchild, and another by a close friend.

If you choose to share access to the account, each speaker can see what the others are planning to say. This can help avoid repeating the same stories and allows different people to tell different parts of the person's life.

Do I have to finish the eulogy in one sitting?

No. Your work is saved so you can stop, come back and continue whenever you're ready.

The Memory Platform

What can I preserve in QR Eternity?

You can bring together photographs, videos, stories, eulogies, voice recordings and important documents in one place.

The memory space can continue to grow as more photographs, recordings and stories are discovered.

Do I need to upload everything straight away?

No. There is no need to do everything at once.

Add memories when you're ready — whether that's around the time of the service, a few months later or much further into the future.

What happens to the QR code as we add more memories?

Nothing changes.

The QR code doesn't change. The story simply grows.

The same QR code can continue to connect family and friends with the memories associated with that person.

Can future generations use the same QR code?

Yes. That is one of the reasons QR Eternity was created.

Over time, descendants may know a person's name but very little about who they really were. Photographs, videos, voices and stories can help future generations discover the person behind the name.

Payments & long-term preservation

What do I receive for the initial payment?

The initial once-only payment of A$45 gives you full use of the Eulogy Assistant, the ability to create up to four eulogies, your unique QR code and access to the QR Eternity Memory Platform for 12 months.

During that time you can upload and organise photographs, videos, stories, recordings and documents and decide whether you want those memories preserved for the long term.

What if I only want help with the eulogy?

That's absolutely fine.

If you use QR Eternity to create the eulogy and don't wish to preserve a long-term Memory Platform, there is nothing further to pay.

What if our family wants to preserve the memories for future generations?

If your family decides that the photographs, videos, stories, recordings and other memories should remain available for future generations, you can move to our long-term preservation plan.

Long-term preservation
A$350 once only
No annual subscription and no recurring family payment.
Will my children or grandchildren have to keep paying every year?

No. QR Eternity is deliberately not designed as an annual subscription service.

Asking a child, grandchild or great-grandchild to keep renewing a subscription decades into the future would work against the very reason the memories are being preserved.

The long-term preservation option is therefore a single once-only payment.

How does the long-term preservation payment help keep the memories available?

The long-term preservation model is designed so that funds are set aside to help meet the future storage, maintenance and administration costs associated with preserving the Memory Platform.

This means the model does not depend upon locating a family member many years from now and asking them to renew a subscription.

Storage, privacy & security

Where are our memories stored?

QR Eternity uses Microsoft Azure cloud infrastructure to store digital memories.

We chose a major global cloud platform because these memories may be important to families for many years to come.

What happens if QR Eternity is sold in the future?

The long-term preservation model is being structured so that the responsibility for preserving the memories — together with the funds allocated to support that responsibility — continues with the business if ownership changes.

The aim is that preserving a family's memories should not depend upon who happens to own QR Eternity many years from now.

Ready to begin?

You don't need to have the eulogy written or all the memories gathered. Start with what you have today and add to the story when you're ready.

Get Started